A Florida-based kitchenware retailer specializing in high-end culinary products partnered with Jeel Techsoft to design and implement a niche-driven social media strategy. While their online presence was established, the brand sought expert guidance to better position their unique inventory and drive measurable engagement and conversions from social platforms.
Retail – Kitchen Products
USA
Facebook & Instagram
Social Media Marketing
Established in Miami in 2003, this kitchenware company has built a strong reputation for providing professional-grade cooking tools and accessories tailored for serious home cooks and culinary enthusiasts. Their catalog is frequently updated with innovative products and supported by a highly knowledgeable customer service team that focuses on education and quality guidance. Despite their strong product line and loyal customer base, the brand’s social media engagement wasn’t reflecting its offline strength—and that’s where Jeel Techsoft stepped in.
“What excited us most about this project was the opportunity to bring storytelling into a niche where visuals really matter. We worked closely with the client to define personas and schedule content around the user’s intent—whether it was a home chef looking for premium coffee tools or someone shopping for giftable cookware. It wasn’t just posting; it was about building a lifestyle around the brand.”
Digital Marketing Consultant
Metric | Before Collaboration | After Jeel Techsoft Strategy |
Average Post Engagement Rate | 0.9% | 3.6% |
Follower Growth Rate (Instagram/Fb) | ~1% monthly | 8.2% over 90 days |
Website Click-Through Rate (CTR) | 0.7% | 2.9% |
Facebook Marketplace Product Views | Not Enabled | 4.3K views across 12 product posts |
Social-Driven Purchase Conversions | Not Tracked | 18% of monthly orders from social |
“The process was refreshingly collaborative. From getting the visuals right to building the content calendar, Jeel Techsoft really got what we were aiming for. We started seeing higher engagement almost immediately. Their strategic planning gave us clarity, and the Facebook tagging helped connect interest to action.”
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